Shipping policy
At Johnson Lawn Care Direct, we aim to get your order to you as quickly and efficiently as possible.
Shipping
• Standard Delivery (2-4 working days)
• Express Delivery (1-3 working days)
• 25kg Standard Delivery (2-4 working days)
Enter postcode at checkout for shipping rates.
Order Processing
• Orders placed before 3pm Monday–Friday are dispatched the same day via our fulfilment partner.
• Orders placed after 3pm or at the weekend will be dispatched on the next working day.
Delivery Service
Most orders are sent using either RoyalMail 48, DHL Next Day or Parcelforce48 tracked courier service. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Areas
We currently ship to all parts of the UK, including Northern Ireland. If you require delivery to the Highlands or Islands, please contact us before ordering.
Missed Deliveries / Delivery Issues
If a delivery attempt is missed or a parcel is delayed, please contact the courier directly using your tracking information. If you need help resolving an issue, you’re always welcome to contact us at support@johnsonlawncaredirect.co.uk.
If you have any questions, please contact us. We're always happy to help.
Email: support@johnsonlawncaredirect.co.uk
Phone: (01793) 625875 (option 2)
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ